10 Horrible eBay Sellers Stress And How To Handle
Here are the 10 common stress often faced by many eBay sellers, especially those who are becoming more significant players, can find themselves stressing out – and what sellers can do to overcome these issues?
They are not in any particular order – eBay stress happens anytime and just when you least expect it!
1. Deadbeat bidders
These are people who bid on items, win the auction and then don’t pay. It’s all part of the auction process and can happen at live auctions too unless precautions are taken.
Tips: There is no sure way to avoid this problem on eBay. The best you can do is send a payment reminder email, set deadlines and file a dispute if you’ve not heard from them after 10 days.
2. Too little/ too much stock
If you hold physical stocks this can be a problem.
Tips: Very gradually build your inventory and the number of items you put up for auction/sale. You will soon see a trend developing with peaks around month-end and holidays and lows in the mid-month and post-holiday periods. Watch your statistics.
3. Paying too much for stock
If you make use of wholesalers and other drop shippers for your stock this may be of concern. At times your items may not sell as predicted. You may pick a color or size that is not in demand.
Tips: Research competitive prices before contracting with a supplier and review this regularly, particularly when you notice a drop in sales for that item. There are certain month of the year that a specific item, color or size sells well. You need to keep a chart of your sales pattern.
4. Negative feedback
This put the sellers especially new ones really down when an undeserving bad feedback is posted by buyers.
Tips: Experience shows that the vast majority of buyers really want a good buying experience. They are not out to make trouble. To cover yourself though you should communicate with your buyer every step of the way. That’s a sure way to avoid problems and clear up misunderstandings. It takes time but it’s worth it. You can always ‘reply’ to the negative feedback so that other sellers knows how you handle it.
5. Charge backs due to disagreement on terms of sale
Credit card charge backs do your credit rating no good.
Tips: Cover any and every aspect of the purchase, dispatch, etc. before charging the card. List your terms and conditions in your auction listing, and ask potential buyers to email you if they need clarification. If the sale is worth it you can resort to a third party service to help e.g. Squaretrade.com, one of the official dispute services for eBay.
6. Fraud
This is a huge and growing concern to eBay sellers, particularly the little guys. It has not been helped by eBay discontinuing the feature whereby sellers post feedback for buyers.
Tips: Apart from a dud bid (winning the bid and not paying, which is technically fraud) buyers can fleece sellers by asking to use a fake shipping service or fake escrow service. The solution is to use only reputed names, preferably recommended by eBay. Also consider listing inventory on other auction sites where you can check the credentials of the buyer through seller feedback.
7. Waiting for money
PayPal’s new arrangement with eBay means sellers must wait 21 days after purchase for their money. This is onerous for micro and medium eBay businesses.
Tips: Make this the spur to set up your own e-commerce website where you can wean away your eBay clientele and get immediate payment for the goods you sell.
8. eBay Rules!
Sellers who have made eBay their full-time job or possibly even career are nervous about eBay’s Big Brother tactics of late.
Tips: Play the game with eBay but look at all the alternative auction sites springing up on the web. They are doing their best to fill the vacuum created by eBay draconian new rules. Take advantage of the situation.
9. Red tape
Media stories abound about eBay sellers who had the IRS catch up with them with ugly consequences.
Tips: Meeting the legal requirements for running an online business is quite straightforward. Follow the process right from the start, especially if eBay is going to secure your livelihood. Essentially you need to get a business license and a tax resale number.
10. Overload
The competition on eBay is stiff. To make your store work is going to take hours of research and effort. Added to that is the info overload connected with eBay. Playing multiple roles when you run your business solo can drive you insane.
Tips: Stay focused. Go one step at a time and use the eBay seller resources to the fullest. There are many things in your eBay business that you can outsource. Think about it.
Tags: How To Sell







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As you know, eBay has announced that they will no longer allow sellers to leave negative feedback on buyers.
To protect sellers against bad bidders, we created http://www.RepXchange.com – a free service where you can download a custom blocked bidder list, aka black lists, to prevent bad bidders from participating in your auctions.
With RepXchange, you can weed out bad buyers, and by extension, avoid spending needless time on re-listing and filing dispute claims.
The service just launched in beta, and the more sellers that sign up, the more useful it will be. Try it out today and tell your fellow sellers!
I totally give up with Ebay, I have sold about 10 things now and today received an off phone call saying that the item wasnt received and that he would rasie a dispute,I said I would help to find the item or refund and sort compensation, then when I came on Ebay the guy had left neg feedback just like that, another lady complained that an item listed as used were “not white enough as they looked in the photo” the photo showing a used item, ebay are naff, they ignore you when they know you have no chance, the ‘help’ topics are useless and buyers are awful and leave you open to abuse, buying can also be difficult with being overcharged for P&P and people bidding too early, I really give up, the stress is not worth it.
I totally agree with you Louisa. The stress isn’t worth it. I have given up eBay selling after a nightmare couple of months. The amount of money you earn per hour selling on eBay must be less than $5, because eBay is a 24/7 life consuming job. The buyers are very finicky and difficult to deal with. They know they can get a refund or partial refund through PayPal whenever they want, and they know they can threaten with negative feedback. You are very prone to verbal abuse as an eBay seller. Now I’m trying to move on with life and forget the eBay nightmare.
I stopped using Ebay for a while because buyers we’re given many more rights than sellers. Now that I’ve decided to give it another try all my funds are being held even though I have 100% feedback over the past 11 years. So much easier to sell on CL and get your money the same day and in cash. How can they think it’s okay to make sellers wait 21+ days? I think it’s great also that while I wait for my funds to be released paypal has already taken there cut off the top… they don’t have to wait?