How Did Zappos Become The Top Shoe Ecommerce

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Zappos is one of the top shoe shopping site online. Since created in 1999, Zappos has grown to be the biggest online shoe store.

Wikipedia mentioned that Zappos did “almost nothing” in sales for 1999, but grossed over $800 million in merchandise sales in 2007, and is projecting over $1 billion in 2008.

Here’s two interesting interviews with Tony Hsieh, CEO of Zappos of how he made it in the industry. Must read:

How I Did It: Tony Hsieh, CEO, Zappos.com
How did Zappos become the top shoe e-tailer? Tony Hsieh explains.

Success, of course, doesn’t come in overnight without putting in some effort. Zappos are a combination of great customer services, great value and a man with vision.


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